Terms & Condition

Code of Conduct/Ethics Policy

Introduction: TEKMINDERS IT Services International Pvt Ltd is committed to conducting its business with integrity, honesty, and professionalism. This Code of Conduct/Ethics Policy outlines the fundamental principles and standards of behaviour that all employees are expected to uphold in their interactions with colleagues, clients, partners, and the community.

1. Integrity and Honesty: Employees of TEKMINDERS IT Services International Pvt Ltd are expected to act with honesty and integrity in all aspects of their work. This includes being truthful and transparent in their communications, respecting the confidentiality of sensitive information, and avoiding conflicts of interest.

2. Respect and Diversity: We value diversity and respect the dignity and rights of all individuals. Discrimination, harassment, or any form of disrespectful behaviour based on race, gender, religion, sexual orientation, age, disability, or any other characteristic will not be tolerated.

3. Professionalism: Employees are expected to conduct themselves in a professional manner at all times. This includes maintaining a positive attitude, demonstrating competence in their roles, and treating others with courtesy and respect.

4. Confidentiality and Data Protection: Employees must safeguard confidential information entrusted to them by the company, clients, or partners. This includes protecting sensitive data from unauthorized access, disclosure, or misuse, both within and outside the workplace.

5. Compliance with Laws and Regulations: All employees are required to comply with applicable laws, regulations, and company policies in the conduct of their duties. This includes but is not limited to laws related to privacy, intellectual property, anti-corruption, and workplace health and safety.

6. Use of Company Resources: Company resources, including equipment, facilities, and intellectual property, are to be used responsibly and for legitimate business purposes only. Employees are expected to avoid wastage, misuse, or unauthorized use of company resources.

7. Conflict of Interest: Employees must avoid situations where their personal interests conflict with the interests of the company. Any actual or potential conflicts of interest must be disclosed promptly to management for resolution.

8. Reporting Violations: Employees are encouraged to report any suspected violations of this Code of Conduct/Ethics Policy to their supervisor or  HR department,Reports will be treated confidentially, and employees will be protected from retaliation for making good faith reports.

9. Consequences of Violations: Violations of this Code of Conduct/Ethics Policy may result in disciplinary action, up to and including termination of employment. The severity of the disciplinary action will depend on the nature and gravity of the violation.

Conclusion: By adhering to the principles and standards outlined in this Code of Conduct/Ethics Policy, employees contribute to the creation of a positive work environment and uphold the reputation and values of TEKMINDERS IT Services International Pvt Ltd.

Acceptable Use Policy (AUP)

Policy Statement: The Acceptable Use Policy (AUP) governs the appropriate use of TEKMINDERS IT Services International Pvt Ltd. information technology (IT) resources, including but not limited to computers, networks, internet access, email, software, and hardware. All employees, contractors, and authorized users are expected to adhere to this policy to ensure the security, integrity, and lawful use of company IT resources.

1. Authorized Use:

• All company IT resources must be used for legitimate business purposes only.
• Users must comply with all applicable laws, regulations, and company policies when accessing or using IT resources.

2. Prohibited Activities:

• Unauthorized access or use of company systems, networks, or data.
• Distribution or transmission of offensive, harassing, or illegal material.
• Downloading, installing, or distributing unauthorized software or files.
• Violation of copyright, trademark, or other intellectual property rights.
• Engaging in activities that compromise the security or integrity of company IT resources.

3. Data Security:

• Users are responsible for protecting company data from unauthorized access, disclosure, or alteration.
• Confidential or sensitive information must be handled in accordance with company policies and procedures.
• Encryption and password protection should be used to secure sensitive data when transmitted or stored.

4. Internet Usage:

• Internet access is provided for business purposes. Personal use should be kept to a minimum and should not interfere with work duties.
• Users must refrain from accessing or downloading inappropriate or offensive material.
• Users are prohibited from accessing websites or content that may pose security risks or violate company policies.

5. Email Usage:

• Company email accounts are to be used for business-related communication only.
• Users must not send unsolicited or spam emails, chain letters, or other forms of unauthorized mass communication.
• Caution should be exercised when opening email attachments or clicking on links to prevent malware infections.

6. Monitoring and Enforcement:

• The company reserves the right to monitor and audit IT resources to ensure compliance with this policy.
• Violations of this policy may result in disciplinary action, up to and including termination of employment or legal action.
• Users are encouraged to report any suspected violations of this policy to the appropriate authorities.

7. Policy Acknowledgement:

• By using company IT resources, users acknowledge that they have read, understand, and agree to comply with this Acceptable Use Policy.
• Failure to comply with this policy may result in disciplinary action, up to and including termination of employment.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Users will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Data Security and Confidentiality Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd. is committed to protecting the confidentiality, integrity, and availability of sensitive information and data assets. This Data Security and Confidentiality Policy establishes guidelines and procedures for safeguarding company data from unauthorized access, disclosure, or misuse.

1. Confidential Information:

• Confidential information includes but is not limited to proprietary business data, customer information, financial records, trade secrets, and intellectual property.
• Employees must maintain the confidentiality of all confidential information and use it solely for legitimate business purposes.

2. Data Classification:

• Data must be classified based on its sensitivity and importance to the organization.
• Classification levels may include public, internal, confidential, and restricted, with corresponding access controls and security measures.

3. Access Controls:

• Access to confidential data must be restricted to authorized personnel on a need-to-know basis.
• User access rights should be regularly reviewed and updated to ensure appropriate levels of access.

4. Data Handling and Storage:

• Confidential data should be stored securely in designated locations, such as encrypted databases or password-protected folders.
• Data should be transmitted securely using encryption protocols when sent over public networks.

5. Data Retention and Disposal:

• Data should only be retained for as long as necessary to fulfil business or legal requirements.
• When data is no longer needed, it should be securely deleted or destroyed using approved methods to prevent unauthorized access.

6. Physical Security:

• Physical access to areas containing sensitive data should be restricted through measures such as access controls, surveillance cameras, and visitor logs.
• Portable storage devices containing confidential data should be encrypted and kept secure when not in use.

7. Employee Responsibilities:

• Employees are responsible for safeguarding confidential information and preventing unauthorized access or disclosure.
• Employees must undergo training on data security best practices and comply with all data security policies and procedures.

8. Incident Response:

• Employees should report any suspected or actual data breaches or security incidents to the appropriate authorities immediately.
• An incident response plan should be in place to address data breaches, including containment, investigation, and notification procedures.

9. Third-Party Security:

• Third-party vendors or contractors who handle confidential data on behalf of the company must adhere to data security and confidentiality requirements.

10. Compliance and Monitoring:

• Compliance with this policy will be monitored through regular audits, assessments, and reviews.
• Non-compliance with this policy may result in disciplinary action, up to and including termination of employment.

 

Tekminders IT Services International Pvt Ltd adheres the critical importance of protecting restricted, confidential, or sensitive data to prevent potential reputation damage and adverse impacts on our customers. This Data Leakage Prevention (DLP) policy outlines the necessary measures to safeguard data within our organization. The protection of data in scope is a critical business requirement, yet flexibility to access data and work effectively is also critical.

It is not anticipated that this technology control can effectively deal with the malicious theft scenario, or that it will reliably detect all data. Its primary objective is bringing awareness to you and to avoid accidental loss scenarios. This policy outlines the requirements for data leakage prevention, a focus for the policy and a rationale.

 Scope:

1. Any employee, contractor, Trainee or individual with access to Tekminders IT Services International Pvt Ltd or data.
2. Data to be protected

•          PII (Personally identifiable information)

Data provided by the client having PII information should be guarded safe. You cannot reveal this information or transfer this at any circumstances. Information such as Date of Births, any personal details etc.

•          Financial

Data provided by the client having customer information should be guarded safe. You cannot reveal this information or transfer this at any circumstances.

•          Restricted/Sensitive

Data provided by the client having Restricted/Sensitive information should be guarded safe. You cannot reveal this information or transfer this at any circumstances. Information such as passwords, login credentials for remote servers etc.

•          Confidential

Any information that is confidential cannot be transferred or revealed to others.

 

Policy – Employee requirements

1. You need to follow Tekminders IT Services International Pvt Ltd security policies and agree to uphold the acceptable use policy.
2. If you identify an unknown, un-escorted or otherwise unauthorized individual in Tekminders IT Services International Pvt Ltd you need to immediately notify the company.
3. Visitors to Tekminders IT Services International Pvt Ltd must be escorted by an authorized employee at all times. If you are responsible for escorting visitors, you must restrict them to appropriate areas.
4. You are required not to reference the subject or content of sensitive or confidential data publicly, or via systems or communication channels not controlled by Tekminders IT Services International Pvt Ltd. For example, the use of external email systems not hosted by Tekminders IT Services International Pvt Ltd to distribute data is not allowed.
5. Please keep a clean desk. To maintain information security, you need to ensure that in-scope data is not left on your desk unattended.
6. You need to use a secure password on all Tekminders IT Services International Pvt Ltd systems. These credentials must be unique and must not be used on other external systems or services.
7. Terminated employees will be required to return all records, in any format, containing personal information.
8. You must immediately notify company in the event that a device containing in-scope data is lost (e.g., Sim cards, laptops, tool kit etc).
9. If you find a system or process which you suspect is not compliant with this policy or the objective of information security, you have a duty to inform company so that they can take appropriate action.
10. If you have been assigned the ability to work remotely you must take extra precaution to ensure that data is appropriately handled. Seek guidance from company if you are unsure as to your responsibilities.
11. Please ensure that assets holding data in scope are not left unduly exposed, for example visible in the back seat of your car.
12. Data that must be moved within Tekminders IT Services International Pvt Ltd is to be transferred only via business provided secure transfer mechanisms (e.g., encrypted USB keys, file shares, email, etc.) Tekminders IT Services International Pvt Ltd will provide you with systems or devices that fit this purpose. You must not use other mechanisms to handle in-scope data. If you have a query regarding use of a transfer mechanism, or it does not meet your business purpose, you must raise this with company.
13. Any information being transferred on a portable device (e.g., USB stick, laptop) must have an authorization from company and must be encrypted in line with industry best practices and applicable law and regulations. If there is doubt regarding the requirements, please seek guidance from company.

 

Policy Acknowledgement:

• By accessing company data and systems, employees acknowledge that they have read, understand, and agree to comply with this Data Security and Confidentiality Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Bring Your Own Device (BYOD) Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd recognizes the benefits of allowing employees to use their personal devices for work purposes. However, to ensure the security of company data and maintain compliance with relevant regulations, this Bring Your Own Device (BYOD) Policy establishes guidelines and requirements for the use of personal devices in the workplace.

1. Scope:

• This policy applies to all employees, contractors, and authorized users who wish to use their personal devices (such as smartphones, tablets, laptops) to access company resources, networks, or data.

2. Eligibility:

• Employees may be eligible to participate in the BYOD program upon approval from their supervisor or department head.
• Participation in the BYOD program is voluntary and subject to compliance with this policy.

3. Device Requirements:

• Personal devices used for work purposes must meet minimum security standards established by the company, including:
  • Activation of device passcode or biometric authentication.
  • Installation of company-approved security software and applications.
  • Regular updates to device operating systems and security patches.
  • Remote wipe capabilities in case of loss or theft.

4. Data Protection:

• Employees are responsible for safeguarding company data stored or accessed on their personal devices.
• Company data should be encrypted when stored or transmitted on personal devices.
• Employees should refrain from storing sensitive company information on personal devices unless necessary for work purposes.

5. Network Security:

• Personal devices must comply with company network security policies when connecting to company networks or Wi-Fi.
• Employees should avoid connecting personal devices to unsecured or public Wi-Fi networks when accessing company resources.

6. Compliance:

• Personal devices used for work purposes must comply with all applicable laws, regulations, and company policies, including data protection and privacy regulations.
• Employees should refrain from using personal devices for illegal, unauthorized, or unethical activities.

7. Reporting and Incident Response:

• Employees must report any loss, theft, or unauthorized access of their personal devices to the IT department or designated security personnel immediately.
• The company reserves the right to remotely wipe company data from personal devices in case of security breaches or non-compliance with this policy.

8. Termination of Access:

• Access to company resources via personal devices may be revoked at any time at the discretion of the company, particularly in cases of non-compliance or security concerns.

9. Policy Acknowledgement:

• By participating in the BYOD program, employees acknowledge that they have read, understand, and agree to comply with this Bring Your Own Device (BYOD) Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Remote Work Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd recognizes the benefits of remote work arrangements for employees, including increased flexibility, productivity, and work-life balance. This Remote Work Policy establishes guidelines and procedures for employees who wish to work remotely, either on a full-time or occasional basis, while ensuring continued business operations and maintaining a high standard of performance.

1. Eligibility:

• Remote work arrangements may be available to employees upon approval from their supervisor or department head.
• Eligibility for remote work will be based on job role, performance, and business needs.

2. Work Hours and Availability:

• Remote employees are expected to adhere to their regular work schedule, unless otherwise agreed upon with their supervisor.
• Employees must be accessible during core business hours and respond promptly to emails, calls, and messages from colleagues and supervisors.

3. Communication:

• Remote employees are required to maintain regular communication with their team and supervisor via email, phone, instant messaging, or video conferencing.
• Team meetings and collaborative sessions may be conducted virtually to ensure ongoing collaboration and alignment.

4. Workspace and Equipment:

• Remote employees are responsible for providing a suitable workspace at home, free from distractions and conducive to productivity.
• Employees must have access to reliable internet connection and necessary equipment (e.g., computer, phone) to perform their job duties effectively.

5. Data Security:

• Remote employees must adhere to all company data security policies and procedures, including encryption of sensitive data, secure storage of company devices, and password protection.
• Confidential company information should not be shared or accessed in public or unsecured environments.

6. Performance and Accountability:

• Remote employees are accountable for meeting performance expectations and delivering results, as outlined in their job responsibilities and performance goals.
• Performance will be evaluated based on agreed-upon metrics and outcomes, regardless of the remote work arrangement.

7. Expenses and Reimbursement:

• Expenses related to remote work, such as internet fees, home office supplies, and equipment maintenance, may be eligible for reimbursement according to company policy.
• Employees should follow established procedures for submitting expense reports and seeking reimbursement.

8. Compliance:

• Remote employees must comply with all applicable laws, regulations, and company policies, including those related to data protection, confidentiality, and health and safety.
• Non-compliance with this Remote Work Policy may result in revocation of remote work privileges or disciplinary action.

9. Policy Acknowledgement:

• By participating in remote work arrangements, employees acknowledge that they have read, understand, and agree to comply with this Remote Work Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Password Policy

Policy Statement : TEKMINDERS IT Services International Pvt Ltd recognizes the critical importance of strong password security in protecting company data and IT systems from unauthorized access. This Password Policy establishes guidelines and requirements for creating, managing, and protecting passwords used to access company resources.

1. Password Creation:

• Passwords must be at least 12 characters long and include a combination of uppercase letters, lowercase letters, numbers, and special characters.
• Avoid using easily guessable or common passwords, such as "password," "123456," or "qwerty."

2. Password Management:

• Employees must not share their passwords with anyone, including colleagues, supervisors, or IT support staff.
• Passwords should be unique and not reused across multiple accounts or systems.
• Employees should change their passwords regularly, at least every 90 days, to minimize the risk of unauthorized access.

3. Password Storage:

• Passwords should not be stored in plaintext or written down in unsecured locations, such as sticky notes or notepads.
• Consider using a secure password manager to store and manage passwords securely.

4. Multi-Factor Authentication (MFA):

• Whenever possible, employees should enable multi-factor authentication (MFA) for accessing company systems and applications.
• MFA adds an extra layer of security by requiring additional verification, such as a one-time passcode sent to a mobile device, in addition to a password.

5. Account Lockout Policy:

• To prevent unauthorized access attempts, accounts will be locked out after a specified number of failed login attempts (e.g., 5 attempts).
• Locked accounts must be unlocked by contacting the IT helpdesk or following specified procedures.

6. Temporary Passwords:

• Temporary passwords issued by the IT department must be changed immediately upon first login.
• Employees should choose a strong, unique password when resetting their temporary password.

7. Reporting Suspicious Activity:

• Employees must report any suspicious or unauthorized access to their accounts or systems to the IT department immediately.
• Suspicious activity may include failed login attempts, unexpected password changes, or unusual account activity.

8. Compliance:

• Employees must comply with all applicable laws, regulations, and company policies regarding password security and data protection.
• Non-compliance with this Password Policy may result in disciplinary action, up to and including termination of employment.

9. Policy Acknowledgement:

• By accessing company systems and resources, employees acknowledge that they have read, understand, and agree to comply with this Password Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Social Media Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd recognizes the importance of social media as a tool for communication, networking, and brand promotion. This Social Media Policy establishes guidelines and best practices for employees who engage in social media activities, both personally and on behalf of the company, to ensure professionalism, protect company interests, and maintain brand reputation.

1. Personal Use of Social Media:

• Employees should refrain from posting content that could reflect negatively on themselves or the company, including inappropriate language, offensive remarks, or discriminatory comments.

2. Professional Use of Social Media:

• Employees representing the company on social media platforms must adhere to company branding guidelines and present themselves professionally at all times.
• Company-related social media posts should be accurate, truthful, and respectful of others' opinions and privacy.

3. Company Social Media Accounts:

• Only authorized employees designated by the company may post on official company social media accounts.
• Company social media accounts should be managed responsibly, with content approved by appropriate stakeholders and in alignment with company values and goals.

4. Confidential Information:

• Employees must not disclose confidential or proprietary company information on social media platforms, including financial data, trade secrets, or customer information.
• Employees should exercise caution when discussing work-related matters on personal social media accounts to avoid inadvertent disclosure of confidential information.

5. Endorsements and Sponsorships:

• Employees should disclose any affiliations, endorsements, or sponsorships related to the company or its products/services when posting on social media, in compliance with applicable laws and regulations.
• Employees should not engage in deceptive or misleading practices when endorsing company products/services on social media.

6. Respect for Intellectual Property:

• Employees must respect copyright, trademark, and other intellectual property rights when posting content on social media.
• Users should obtain permission before using or sharing copyrighted material, and should properly attribute sources when applicable.

7. Cybersecurity and Privacy:

• Employees should exercise caution when sharing personal or sensitive information on social media, including location data, contact information, and photos.
• Social media accounts should be protected with strong passwords and privacy settings, and employees should be vigilant against phishing scams and other cybersecurity threats.

8. Handling Negative Feedback:

• Employees responsible for managing company social media accounts should respond promptly and professionally to customer inquiries, comments, and feedback, whether positive or negative.
• Negative feedback should be addressed constructively, with empathy and a commitment to resolving customer concerns.

9. Reporting Concerns:

• Employees who encounter inappropriate or concerning content on social media, whether related to the company or not, should report it to the appropriate authorities or contact person within the company for further action.

10. Policy Acknowledgement:

• By engaging in social media activities, employees acknowledge that they have read, understand, and agree to comply with this Social Media Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to address changes in technology, regulations, or business needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Employee Privacy Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd is committed to respecting and protecting the privacy rights of its employees. This Employee Privacy Policy outlines how the company collects, uses, and safeguards personal information obtained from employees in the course of their employment.

1. Collection of Personal Information:

• TEKMINDERS IT Services International Pvt Ltd may collect personal information from employees during the hiring process, employment relationship, and for administrative purposes.
• Personal information may include but is not limited to: name, address, contact information, date of birth, social security number, and emergency contact details.

2. Use of Personal Information:

• Personal information collected from employees will be used for legitimate business purposes, including payroll processing, benefits administration, performance evaluation, and compliance with legal and regulatory requirements.
• Personal information will not be used for purposes unrelated to the employment relationship without the employee's consent.

3. Confidentiality and Security:

• TEKMINDERS IT Services International Pvt Ltd is committed to maintaining the confidentiality and security of employee personal information.
• Access to employee personal information is restricted to authorized personnel on a need-to-know basis.
• Appropriate technical and organizational measures are in place to protect employee personal information from unauthorized access, disclosure, alteration, or destruction.

4. Access and Accuracy:

• Employees have the right to access and review their personal information held by the company, subject to certain limitations and exceptions.
• Employees are responsible for informing the company of any changes or updates to their personal information to ensure its accuracy and completeness.

 

5. Disclosure of Personal Information:

• TEKMINDERS IT Services International Pvt Ltd may disclose employee personal information to third parties, such as payroll providers, benefits administrators, and legal or regulatory authorities, as required by law or for legitimate business purposes.
• Personal information will only be disclosed to third parties with appropriate safeguards in place to protect confidentiality and privacy.

6. Policy Acknowledgement:

• By accepting employment with TEKMINDERS IT Services International Pvt Ltd, employees acknowledge that they have read, understand, and agree to comply with this Employee Privacy Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to reflect changes in applicable laws, regulations, or company practices.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Anti-Harassment and Discrimination Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd is committed to providing a work environment free from harassment, discrimination, and retaliation. This Anti-Harassment and Discrimination Policy outlines the company's commitment to fostering a respectful and inclusive workplace where all employees are treated with dignity and respect.

1. Prohibition of Harassment and Discrimination:

• TEKMINDERS IT Services International Pvt Ltd prohibits harassment, discrimination, and retaliation based on protected characteristics, including but not limited to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or genetic information.
• Harassment can take many forms, including verbal, physical, or visual conduct that creates a hostile or offensive work environment.

2. Examples of Prohibited Conduct:

• Harassment may include offensive jokes, slurs, epithets, gestures, or derogatory comments related to an individual's protected characteristics.
• Discrimination may involve adverse employment actions, such as hiring, promotion, compensation, or termination, based on an individual's protected characteristics.
• Retaliation against individuals who report harassment or discrimination, participate in investigations, or oppose discriminatory practices is strictly prohibited.

3. Reporting Procedures:

• Employees who experience or witness harassment, discrimination, or retaliation are encouraged to report such conduct promptly to their supervisor, manager, HR representative, or other designated authority.
• Reports of harassment or discrimination will be promptly and thoroughly investigated in a confidential manner, and appropriate corrective action will be taken as necessary.

4. Confidentiality and Non-Retaliation:

• TEKMINDERS IT Services International Pvt Ltd will maintain confidentiality to the extent possible during the investigation of harassment or discrimination complaints, consistent with legal and business requirements.
• The company prohibits retaliation against individuals who report harassment or discrimination in good faith or participate in investigations.

5. Accountability and Consequences:

• Violations of this Anti-Harassment and Discrimination Policy may result in disciplinary action, up to and including termination of employment.
• Managers and supervisors who fail to address harassment or discrimination complaints or who engage in such conduct themselves may also be subject to disciplinary action.

Tekminders IT Services International Pvt Ltd prohibits sexual or other unlawful harassment of its employees, vendors, clients or applicants, whether engaged in by company personnel, clients, customers, vendors, or others. This policy also prohibits employment actions that are based on an employee's submission to or rejection of unwelcome sexual advances or other behavior prohibited by this policy. This policy applies at Tekminders IT Services International Pvt Ltd and at other locations where our employees conduct business or socialize, such as client sites or at company or client sponsored business and social functions including homes of the employees during a work from home setup and all employees are to adhere to this policy even in the course of online meetings, virtual socialization activities and/ or engaging in informal conversations during a work from home setup.

Sexual harassment is viewed as a form of employee conduct that undermines the integrity of the employment relationship. For the purposes of this policy, sexual harassment is defined as sexual behavior that is unwelcome, is personally offensive, and/or creates a hostile, intimidating or offensive work environment. Tekminders IT Services International Pvt Ltd will not tolerate sexual harassment by anyone — supervisors, employees, vendors, or clients.

Some examples of sexual harassment are:

Unwelcome or unwanted sexual advances. This includes patting, pinching, brushing up against, hugging, cornering, kissing, or any other similar physical contact considered unwelcome by another individual.

Requests or demands of sexual favors. This includes subtle or blatant expectations, pressures, or requests of any type of sexual favor accompanied by an implied or stated promise of preferential treatment or negative consequences concerning one's employment.

Verbal abuse or kidding that is sex-oriented and considered unwelcome by another person. This includes comments about an individual's body or appearance (where such comments go beyond a mere compliment); off-color jokes that are clearly unwanted or considered offensive by others; or any other tasteless, sex-oriented comments, innuendoes, or offensive actions.

Any sexually oriented conduct that would unreasonably interfere with another's work performance. This includes extending unwanted sexual attention to someone, which reduces personal productivity.

Participation in fostering a work environment that is intimidating, hostile, or offensive because of unwelcome or unwanted sexually oriented conversation, suggestions, requests, demands, physical contacts, or attention.

Possession in the workplace or display of sexually suggestive objects or pictures; emails, internet sites, or other correspondence with sexually suggestive content.

Tangible employment decisions made because of or influenced by an individual's compliance with or refusal to comply with sexual demands.

Any other unwelcome physical, verbal or non-verbal conduct of sexual nature.

This policy also expressly prohibits behavior that harasses an employee or applicant on the basis of his or her race, color, creed, religion, age, gender, national origin, citizenship status, marital status, sexual orientation, disability, or other category protected by Central, State, or local law. Forms of such harassment can include physical, verbal and nonverbal behavior that harasses, disrupts, or interferes with an employee's work performance or in any way creates or contributes to an intimidating, hostile or offensive work environment. This behavior includes, by way of example only, epithets, slurs, off-color jokes, threats, or posters, cartoons, emails, or drawings that are insulting, degrading, derogatory or ridiculing of one based on his or her protected status.

Behavior prohibited by this policy often can occur without the knowledge of others and what one may regard as offensive, another may not. For the company to effectively implement this policy, all persons must respond to and report behavior that violates this policy. Cooperation in preventing this type of conduct is essential.

If you believe that you have been subjected to inappropriate sexual or other behavior, you should immediately tell the offender that his or her behavior is offensive and must cease. If such a direct approach is ineffective or impractical under the circumstances, you must report such behavior to one of the persons identified below. If you have reason to believe that another employee of the company has been subjected to or has engaged in behavior that violates this policy, you should also immediately inform one of the individuals identified below.

The HR Team  duly constituted Tekminders  under applicable law is available to investigate, promptly and thoroughly, any such complaint or report of inappropriate behavior. Complaints and investigations will be handled in a confidential manner consistent with the need to investigate and take corrective action.

If you are aware of conduct by anyone — including those at any level — that may be unethical, illegal or inconsistent with Tekminders Code of Conduct, Our Standards, values or policies — help is available. Talk to your HR. You can also report your concerns at HR@TEKMINDERS.COM

In response to a meritorious complaint, Tekminders Bangalore will as necessary or appropriate, take disciplinary action against anyone found in violation of this policy, up to and including termination of employment.

Every employee may access this confidential system without fear of reprisal. This policy also prohibits retaliation against anyone who in good faith complains under this policy or participates in an investigation. Full cooperation by each employee asked to assist during any investigation pursuant to this policy is required. Complaints of retaliation (actual, threatened or feared) also should be directed to one of the individuals identified above.

 

7. Policy Acknowledgement:

• By accepting employment with TEKMINDERS IT Services International Pvt Ltd, employees acknowledge that they have read, understand, and agree to comply with this Anti-Harassment and Discrimination Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to ensure compliance with applicable laws and regulations and to reflect evolving best practices.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Conflict of Interest Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd is committed to maintaining the highest standards of integrity, honesty, and ethical conduct in all aspects of its business operations. This Conflict of Interest Policy outlines the company's expectations regarding the identification, disclosure, and management of potential conflicts of interest among employees, officers, directors, and other stakeholders.

1. Definition of Conflict of Interest:

• A conflict of interest arises when an individual's personal interests or relationships conflict with their duties and responsibilities to TEKMINDERS IT Services International Pvt Ltd, potentially compromising their judgment, objectivity, or loyalty to the company.

2. Examples of Conflicts of Interest:

• Employment, consulting, or ownership interests in competitors, suppliers, or customers of TEKMINDERS IT Services International Pvt Ltd
• Financial interests, investments, or outside business activities that may influence or appear to influence decision-making at TEKMINDERS IT Services International Pvt Ltd.
• Acceptance of gifts, favors, or other forms of compensation that could create a perception of bias or preferential treatment.

3. Disclosure Requirements:

• Employees, officers, directors, and other stakeholders must disclose any actual or potential conflicts of interest to their supervisor, manager, HR representative, or designated ethics officer.
• Disclosures should be made promptly upon becoming aware of the conflict of interest, using the company's designated disclosure form or process.

4. Evaluation and Management:

• TEKMINDERS IT Services International Pvt Ltd will evaluate each disclosed conflict of interest on a case-by-case basis to determine the appropriate course of action.
• Management may implement measures to mitigate or eliminate conflicts of interest, such as recusal from decision-making, divestment of financial interests, or termination of conflicting relationships.

5. Confidentiality and Non-Disclosure:

• Information disclosed in connection with potential conflicts of interest will be treated confidentially and shared only with individuals who have a legitimate need to know.
• Employees and stakeholders are prohibited from disclosing confidential information related to conflicts of interest to unauthorized parties.

6. Compliance and Accountability:

• Compliance with this Conflict of Interest Policy is mandatory for all employees, officers, directors, and other stakeholders of TEKMINDERS IT Services International Pvt Ltd.
• Failure to disclose a conflict of interest or comply with the provisions of this policy may result in disciplinary action, up to and including termination of employment.

7. Policy Acknowledgement:

• By accepting employment or assuming a position with TEKMINDERS IT Services International Pvt Ltd, employees, officers, directors, and other stakeholders acknowledge that they have read, understand, and agree to comply with this Conflict of Interest Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to reflect changes in business practices, regulatory requirements, or organizational needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

Intellectual Property Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd recognizes the value and importance of intellectual property (IP) in driving innovation, competitiveness, and business success. This Intellectual Property Policy outlines the company's approach to the creation, ownership, protection, and management of intellectual property assets.

1. Definition of Intellectual Property:

• Intellectual property includes but is not limited to inventions, patents, trademarks, copyrights, trade secrets, software code, designs, and any other intangible assets created or developed by employees in the course of their employment with TEKMINDERS IT Services International Pvt Ltd.

2. Ownership of Intellectual Property:

• TEKMINDERS IT Services International Pvt Ltd retains ownership of all intellectual property created by employees during the course of their employment, whether individually or jointly with others.
• Employees are required to disclose all inventions, innovations, or creations developed using company resources or during working hours to the company's designated intellectual property management team.

3. Assignment of Intellectual Property Rights:

• Employees are required to assign all rights, title, and interest in their intellectual property to TEKMINDERS IT Services International Pvt Ltd through the execution of an Intellectual Property Assignment Agreement.
• The company may pursue patent, trademark, copyright, or other forms of protection for valuable intellectual property assets, at its discretion.

4. Confidentiality and Non-Disclosure:

• Employees must maintain the confidentiality of company-owned intellectual property and prevent unauthorized disclosure or use of proprietary information.
• Non-disclosure agreements (NDAs) may be required for employees working on confidential projects or with access to sensitive intellectual property.

5. Use of Intellectual Property:

• Employees may use company-owned intellectual property solely for business-related purposes and in accordance with company policies and procedures.
• Unauthorized use, reproduction, distribution, or modification of company-owned intellectual property is strictly prohibited.

6. Protection and Enforcement:

• TEKMINDERS IT Services International Pvt Ltd will take appropriate measures to protect its intellectual property rights, including but not limited to registration, monitoring, enforcement of patents, trademarks, and copyrights, and pursuing legal action against infringers.
• Employees are encouraged to report any suspected infringement or misuse of company-owned intellectual property to the appropriate authorities.

7. Collaboration and Innovation:

• TEKMINDERS IT Services International Pvt Ltd encourages collaboration and innovation among employees to generate new ideas, technologies, and solutions.
• Employees are encouraged to participate in intellectual property training, workshops, and forums to enhance their understanding of IP rights and responsibilities.

8. Policy Acknowledgement:

• By accepting employment with TEKMINDERS IT Services International Pvt Ltd, employees acknowledge that they have read, understand, and agree to comply with this Intellectual Property Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to reflect changes in technology, business practices, or legal requirements.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

 

 

Past Employment Related Obligations

I hereby confirm and reiterate to Tekminders that I am currently not subject to any agreement, arrangement, understanding or legal obligation to any prior employer or other party which restricts or prohibits me from being employed by Tekminders or fully performing any of my duties under the Employment Agreement or engaging in any activity that I am required or expected to perform in connection with my employment with Tekminders. I have complied with all my post-termination obligations and will comply with continuing obligations with my previous employers and no person or entity has any claim against me.

 

I understand that I will be solely liable if any information or material disclosed or used by me during my employment with Tekminders infringes on any copyrights, patents, or any other intellectual property of any previous employer or any other third-party or violates my continuing confidentiality obligations towards them. I agree to indemnify, protect and hold harmless Tekminders (including its directors, officers and employees) for any loss, damage or other liability incurred by it (including its directors, officers and employees) for any act done or omission on my part during my employment with Tekminders which is not in good faith or without exercise of due diligence, honesty and fairness and which is in breach of the provisions of this undertaking.

 

I agree and undertake to keep in confidence all knowledge, or data acquired by me in any of my previous employments and refrain from disclosing the same to Tekminders, bringing it into Tekminders premises, using it in the performance of my duties for Tekminders.

 

 

Disciplinary Action and Termination Policy

Policy Statement: TEKMINDERS IT Services International Pvt Ltd is committed to maintaining a productive, respectful, and professional work environment for all employees. This Disciplinary Action and Termination Policy outlines the company's procedures for addressing performance issues, misconduct, and violations of company policies, as well as the process for terminating employment when necessary.

1. Progressive Discipline:

• TEKMINDERS IT Services International Pvt Ltd believes in fair and consistent treatment of employees and will generally follow a progressive discipline approach when addressing performance or conduct issues.
• Progressive discipline may include verbal warnings, written warnings, performance improvement plans (PIPs), suspension, or other disciplinary measures as deemed appropriate based on the severity of the infraction and the employee's past performance and behavior.

2. Grounds for Disciplinary Action:

• Disciplinary action may be taken for violations of company policies, rules, or procedures, including but not limited to:
  • Poor performance or failure to meet job expectations.
  • Misconduct, including insubordination, dishonesty, harassment, discrimination, or workplace violence.
  • Attendance and punctuality issues.
  • Violation of safety or security protocols.
  • Use of company resources for personal gain or unauthorized purposes.
  • Moonlighting/Running Business in the same line
  • Unethical behaviour
  • Leaking companies’ confidential data

 

3. Investigation and Due Process:

• Before taking disciplinary action, TEKMINDERS IT Services International Pvt Ltd will conduct a fair and impartial investigation to gather facts and evidence related to the alleged misconduct or performance issue.
• Employees will have the opportunity to provide their side of the story and present any relevant information or evidence during the investigation process.

4. Termination of Employment:

• In cases of serious misconduct, repeated performance issues, or violations of company policies, termination of employment may be necessary.
• Termination decisions will be made in accordance with applicable laws, regulations, and company policies, and will be based on objective criteria and documented evidence or through word of mouth or colleagues complaint.

5. Exit Procedures:

• Upon termination of employment, employees will be provided with information regarding their final paycheque, benefits continuation, return of company property, and any other relevant matters.
• Access to company systems, facilities, and confidential information will be promptly revoked upon termination.

 

6. Full and Final Settlement:

At TEKMINDERS IT Services International Pvt Ltd, termination of employment may occur for various reasons, including but not limited to poor performance, misconduct, attendance issues, violation of safety protocols, unethical behavior, or leaking of confidential data. In such cases, the company reserves the right to terminate employment immediately without any settlement of employee benefits.

The following are reasons for which termination may occur:

1. Poor performance or failure to meet job expectations.
2. Misconduct, including insubordination, dishonesty, harassment, discrimination, or workplace violence.
3. Attendance and punctuality issues.
4. Violation of safety or security protocols.
5. Use of company resources for personal gain or unauthorized purposes.
6. Moonlighting or running a business in the same line.
7. Unethical behavior.
8. Leaking company's confidential data.

TEKMINDERS IT Services International Pvt Ltd is not liable to settle the employee benefits, including salary, leave encashment, or gratuity, for those terminated for any of the above reasons. Termination in such cases is considered final, and no further settlement will be provided.

 

7. Policy Acknowledgement:

• By accepting employment with TEKMINDERS IT Services International Pvt Ltd, employees acknowledge that they have read, understand, and agree to comply with this Disciplinary Action and Termination Policy.

Policy Review and Updates:

• This policy will be reviewed periodically and updated as necessary to reflect changes in business practices, legal requirements, or organizational needs.
• Employees will be notified of any updates to this policy and are responsible for familiarizing themselves with the latest version.

 

 

Contact Information::

• For questions or concerns regarding the policies, kindly reach out to the HR Department
• Note : By Signing the Policy document you confirm that you have gone through all the policies listed and will adhere the same, Breaching any of the policies will result in the employment termination.